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1. Who is eligible for the Cisco Continuing Education program?

2. What is the administrative fee for the Continuing Education Program?

3. I have multiple Expert-level Cisco certifications. Do I need to recertify each one using Continuing Education Program?

4. Are Associate- and Professional-level certification holders eligible to recertify using the Cisco Continuing Education Program?

5. When do I pay my Continuing Education Program administrative fee?

6. What should I do in case my Expert-level certification expires while enrolled in the Continuing Education Program?

7. What are the policies around how I can use the Continuing Education Program credits I accumulate?

8. How do I demonstrate completion of a Cisco Digital Learning self-paced training that is part of the Continuing Education Program catalog?

9. At what point in time during my Expert-level certification cycle can I choose to recertify using the Continuing Education Program?

10. What can I do to dispute a claim that has been denied or pending for excessive period?